Serra Volkswagen - Service Center

Accurate Diagnosis and No Hassle Warranty Fix After a different VW dealer wanted to charge over $100 just to read the CEL code, we took our vehicle here. They accurately diagnosed the issue, c After a different VW dealer wanted to charge over $100 just to read the CEL code, we took our vehicle here. They accurately diagnosed the issue, confirmed it was covered under the extended VW warranty, provided a free loaner vehicle and got the repair done in a timely manner with no surprises! More

Great experience Took care of my recalls in a timely manner service writer made me feel important and that it was their pleasure to service my car. Took care of my recalls in a timely manner service writer made me feel important and that it was their pleasure to service my car. More

Great customer service experience Service team continue to exceed my expectations whenever I bring my vehicle to this location. Wait times are within acceptable time frames and waitin Service team continue to exceed my expectations whenever I bring my vehicle to this location. Wait times are within acceptable time frames and waiting area us clean. The people are nice and professional. Service doesnt try to over charge for repairs and inform you of what could be going on or is going on with your vehicle. More

Amazing They were the best service I ever had. They even helped me by going above and beyond to find me a renta car when I needed it the most They were the best service I ever had. They even helped me by going above and beyond to find me a renta car when I needed it the most More

Warranty work I came in for a service to figure out why my horn and all the controls on the steering wheel stopped working. The service department diagnosed it as I came in for a service to figure out why my horn and all the controls on the steering wheel stopped working. The service department diagnosed it as a faulty clock spring.. They checked and had the part in stock and replaced in about 2 hours. It was all covered under the warranty. Everything went as smoothly as possible and was fixed at no cost to me. More

Great service Serra Volkswagen employees are always very helpful and nice. I was in and out getting a recall done. I always use Serra Volkswagen for all my vehicles Serra Volkswagen employees are always very helpful and nice. I was in and out getting a recall done. I always use Serra Volkswagen for all my vehicles service needs. More

My experience was “SUPERB”. I give them a Five Stars on the Timely Matter, getting you in and out. The Smiles on their faces. And the friendly vConversations. Thanks so much. I give them a Five Stars on the Timely Matter, getting you in and out. The Smiles on their faces. And the friendly vConversations. Thanks so much. More

Great service Friendly staff, and the service was quick. They did everything they said would do.The waiting room is also comfortable if you have to stay and wait Friendly staff, and the service was quick. They did everything they said would do.The waiting room is also comfortable if you have to stay and wait More

Great Experience People are courteous and they deliver great results in a timely fashion. They provide a nice comfortable atmosphere while you wait. I would recommend People are courteous and they deliver great results in a timely fashion. They provide a nice comfortable atmosphere while you wait. I would recommend them to anyone looking for great service More

Recall and warranty I came in two different times this week. Once for a recall and the second for what ended up being a warranty issue. Both times the service was quick a I came in two different times this week. Once for a recall and the second for what ended up being a warranty issue. Both times the service was quick and efficient. Neither service was any cost tom either. The service department has earned a new customer in me. More