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Serra Volkswagen - Service Center

Birmingham, AL

4.5
993 Reviews

993 Reviews of Serra Volkswagen - Service Center

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September 13, 2019

Great service! The workers were so kind! The service was quick, I had an appointment at 11, and showed up at 10:45, and they had me out by 12. Corey, the front desk More

by Aaryan Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine, & Corey
September 11, 2019

Service department Because of the care and friendly people they have working there. Ask if I had any questions. Showed me where to wait, offered me something to drink an More

by janicebroom1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Anthony Alston
September 10, 2019

Amazing Jasmine was very very helpful and polite was straight to the point effective and I was in a new car in no time i I highly recommended that you very th More

by watkins.darnicia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kori Green, Jasmine Brown
September 09, 2019

friendly and quick service the service staff gave us good information about our vehicle. the service was very quick ~1 hour for a 0,000 mi service including 100 point inspection More

by elroyaguiar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
September 05, 2019

Great customer service! We had a great experience with the service department. The staff were professional and courteous. They were accommodating to our needs and got the rep More

by tiffanywagnon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
September 05, 2019

Efficient There service was quick and they also communicated with you as to how to keep your car running good. They were friendly and just as concerned about my More

by robertdhoward73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Jasmine Brown, Rita Owens, Jeremiah Perryman
September 04, 2019

Great service I like the end out time great people that take care of your car great clean place good wait area nice in clean place great prices More

by pompey.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Owens
September 03, 2019

Oil and filter change Is a good place . Have a good service. I am recommend this place .the employer work in this Dealer is very good .thank for change the oil and filter More

by margarita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell and James Wilson.
September 02, 2019

Great Quick and precise Repaired the loose screw on the door without placing a request... Completed the job in a timely manner Will return for future More

by keona85b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Johnson
September 01, 2019

good job great work Service team continue to exceed my expectations whenever I bring my vehicle to this location. Wait times are within acceptable time frames More

by ddaniels08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Kyle Towner
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