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Serra Volkswagen - Service Center

Birmingham, AL

4.5
993 Reviews

993 Reviews of Serra Volkswagen - Service Center

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October 29, 2019

excellent service I was scheduled to get service for my car later in the afternoon. I got off work early,(3 hrs). Kori was able to get my car in for service and and out More

by rmad194533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
October 24, 2019

Routine Car Care/Oil Change I enjoy taking my car to Serra Volkswagen because the staff is always professional and friendly. The staff performs quality work and has a true unders More

by kate.daluyin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
October 23, 2019

Service All work was done timely and with great professionalism. I will recommend this service department to my co-worker. The price was acceptable for the wo More

by jonathan.ridgeway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2019

Fast service Went in for my appointment and my vehicle was taken back almost immediately. Quickly taken care of and was on my way. Nice folks and a clean waiting r More

by evansal04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
October 17, 2019

Never disappoint My experience at serra Volkswagen is always great and the employees and staff are extremely friendly and do their job exceptionally well. I would def More

by ethan.a.snow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
October 16, 2019

Awesome service The rep at the service center was very informative. I was included with every step along the way. I am pleased and I love my Volkswagen!!!!! More

by phallonblakely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius, Kori Green
October 16, 2019

SERVICE The service was great as always will be returning.I purchased my car cash and was so nervous about the process.Serra is always here to answer my servi More

by shenequalewis92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson
October 15, 2019

Service They were done in a reasonable amount of time and the opportunity to have a brief personal conversation is rewarding experience to someone cares enoug More

by rcpeiland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
October 10, 2019

Lighting It was quick the customer service was awesome they greeted us when we arrived offered us some refreshments while we waited and we were in and out in n More

by trice2830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Perryman
October 09, 2019

Check engine light service Went in for a check engine light and they ordered me the part telling me to come back anytime to have it installed. They were very polite over the pho More

by shaina.r.mcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
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