Serra Volkswagen - Service Center

Bad news but given in a class-act way I came in to have diagnostics done on an oil and coolant leak. The news was NOT good...$2500-$4500 for repairs. I just paid $8000 for the car in the s I came in to have diagnostics done on an oil and coolant leak. The news was NOT good...$2500-$4500 for repairs. I just paid $8000 for the car in the summer and was devastated. Kori was so nice, getting advice for me from the mechanic. She also did not charge me for the diagnostics. Everyone was friendly and kind. More

My experience with Serra was wonderful I got there at 7 the guy named Matt was there I asked him if I had to have a Oil change and tire rotation would they be finished by 9 he told me yes and they were he the guy named Matt was there I asked him if I had to have a Oil change and tire rotation would they be finished by 9 he told me yes and they were he was so nice I always love coming here they are always so nice matt is always the same very nice person More

Great services provided they told me everything that they were doing word from word even broke it down to me love it I will be back soon were doing word from word even broke it down to me love it I will be back soon More

I feel that I was taken care and my needs were met. Look forward to coming back to this dealership in the future. Thank again. forward to coming back to this dealership in the future. Thank again. More

This is the best dealership I've ever done business with! They are friendly and very courteous, willing to help with any questions or problems I may ask. As well as professional service in a timely manner! T They are friendly and very courteous, willing to help with any questions or problems I may ask. As well as professional service in a timely manner! They are great! More

I learned about serra through an advertisement I had spent the better half of Friday at another dealership left disappointed they could not offer me the deal or payment that I needed so on Saturday spent the better half of Friday at another dealership left disappointed they could not offer me the deal or payment that I needed so on Saturday I called serra told them what I needed gave them some basic info they told me to come down around 12noon they could put me in a car and th is exactly what the did I really appreciated everyone of the staff they all we warm caring and professional great experiences I sent my friends down and they were able to get her on a car the same day thank you serra staff More

I was very please with the work and the service. John in the service department did an excellent job answering questions and making sure I received my car in a timely manner. the service department did an excellent job answering questions and making sure I received my car in a timely manner. More

Excellent the best service center clean offers refreshments timely excellent clean sitting areas also had room for people who have children when making the ser the best service center clean offers refreshments timely excellent clean sitting areas also had room for people who have children when making the service appointment it was fast easy More

Excellent service! I’ve always been treated with nothing but the best service whenever I visit. Every employee greets me with satisfaction and care not to motion, they a I’ve always been treated with nothing but the best service whenever I visit. Every employee greets me with satisfaction and care not to motion, they always get the job done right. More

Great service I received great service on my Volkswagen Passat on some warranty work they repaired my vehicle the first time while I was there.The service writer wa I received great service on my Volkswagen Passat on some warranty work they repaired my vehicle the first time while I was there.The service writer was great. More