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Serra Volkswagen - Service Center

Birmingham, AL

4.5
993 Reviews

993 Reviews of Serra Volkswagen - Service Center

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April 04, 2020

Quality of service The service was on time, friendly & professional. The staff was knowledgeable about what needs to be done & kept me updated about progress of the wor More

by alhaji62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
April 03, 2020

Amazing as always I have many VW and Audi TDI's serviced and it is absolutely amazing how fast and professional they are at Serra Volkswagen. It is one extreme to anoth More

by Mgmautomotive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
April 02, 2020

The staff was very knowledgeable about my situation. The technician went out his way to show me what the issue was. Awesome group to work with. More

by Ejhubbard
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Kyle Towner
April 01, 2020

Always a pleasure. It was a short visit. I did expect it to be a longer visit. It also didn’t cost me as much as I was expecting. More

by syndee
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
April 01, 2020

Great places, the service was pretty fast everything checked out fine. Made sure while waiting I was comfortable. I will be buying my second car from VW. More

by adams92jazmyn
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
March 30, 2020

I really enjoyed my service. I walked in told them what was wrong and they had the problem done within 35mins. I would recommend anyone with a VW, to go to the one in Centerpoint More

by joelballard8
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Anthony Alston, Xavier Johnson, Jeremiah Perryman, Taylor Haggins, Timothy Bowman
March 28, 2020

Serra Volkswagen has always treated me right, meaning I can make a lady minute service appt and they will fit me in some kind of way! They are quick and easy and you don’t jace to sit there all day like I’ More

by bonitawallace33
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine , Kori Green, Anthony Alston, Xavier Johnson, Jeremiah Perryman
March 27, 2020

Great staff and services The staff at Volkswagen Serra provided an excellent service and worked diligently to resolve the problems my 2019 Jetta presented at the time. I am ve More

by pfisica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There is another guys (he wear glasses and work with Kori) but I do not remember his name... but he provided excellent services as well (5 stars to him), Kori Green
March 23, 2020

The staff in the service dept is amazing. They are super nice and tend to all of your needs. I highly recommend Serra Nissan Service. More

by ayoung06487
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2020

The staff are very friendly and professional. An I just love the atmosphere there. I will definitely be back for my next service, and my next vehicle. More

by lamosley79
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Anthony Alston
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