Serra Volkswagen - Service Center

Fast service was received. Amanda was wonderful in checking my car in and was friendly & knowledgeable in answering my questions regarding oil change. Service waiting area was comfortable and inviti checking my car in and was friendly & knowledgeable in answering my questions regarding oil change. Service waiting area was comfortable and inviting More

The staff at the Service department were nice and respectful. The customer lounge was also comfortable while waiting for the car. Most importantly, my car was fixed! respectful. The customer lounge was also comfortable while waiting for the car. Most importantly, my car was fixed! More

Excellent service! I have taken all my vehicles to them over the years for service. I’ve also purchased several vehicles and the family too over the years for service. I’ve also purchased several vehicles and the family too More

Another outstanding visit to Serra Nissan service department Took my 2016 Titan XDin to Serra for a check engine light code. Due to the nature of the diagnosis it took longer to make the repair than I had antici Took my 2016 Titan XDin to Serra for a check engine light code. Due to the nature of the diagnosis it took longer to make the repair than I had anticipated. But Serra provided me with a rental car and kept up to date on the progress of the repair. Best service department I have ever dealt with! More

Excellent Service Fast service Had oil change and tires rotated. Was not at dealership very long. Clean waiting area. Helpful service writer. Found low battery cra Fast service Had oil change and tires rotated. Was not at dealership very long. Clean waiting area. Helpful service writer. Found low battery cranking amps on car battery. More

Oil Change. sensor issue There service is very professional, everyone wore masks. I felt very safe as I waited, I was in and out, GOOD JOB YOU GUY"S. There service is very professional, everyone wore masks. I felt very safe as I waited, I was in and out, GOOD JOB YOU GUY"S. More

Frustrated I just needed to change engine oil for my Passat. You are supposed to be specific for VW vehicles, but I was told you can't do it. So I went to Walmar I just needed to change engine oil for my Passat. You are supposed to be specific for VW vehicles, but I was told you can't do it. So I went to Walmart, they did so much smooth. Unbelivable. More

Matt was very helpful in helping me getting my car repaired. He was very professional and helpful with getting the part to fix my car. repaired. He was very professional and helpful with getting the part to fix my car. More

Great customer service! Everyone was professional, the waiting area was clean but they we’re out of snacks when I got there but other than that my service representative was absolutely wonderful. waiting area was clean but they we’re out of snacks when I got there but other than that my service representative was absolutely wonderful. More

It only took roughly 40 minutes to do the oil change. The multipoint inspection nothibg else was needed on my car. With this being my first time, my oil change was free with was a very pleasant surpris The multipoint inspection nothibg else was needed on my car. With this being my first time, my oil change was free with was a very pleasant surprise! More