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Serra Volkswagen - Service Center

Birmingham, AL

4.5
993 Reviews

993 Reviews of Serra Volkswagen - Service Center

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May 22, 2020

I'm very happy with the service I received it was done in a timely manner and the staff is very professional and friendly and I will definitely recommend them to anyone in need of repairs More

by reginamalone77
Recommend Dealer
Yes
Employees Worked With
Kori Green
May 20, 2020

My experience at Serra Volkswagen was a great experience. Angel Borja did a great job with assisting me. Angel Borja also made sure that I was satisfied customer. Thanks to Angel Borja I will be back. More

by blessed401976
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Towner
May 19, 2020

Awesome Service! I love Serra Nissan! I was in and out in no time. Customer services was awesome. Awesome! Excellent ! Great! Loved it! Coming back More

by Parker1
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Brian Thompson, Kyle Towner, Angie Hester
May 19, 2020

Total satisfaction with service It was easy to make the appointment when we needed it to have an oil change. Since we live about 70 miles from your service, it was most appreciated More

by moore1404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember any of the names of those whom we were in contact with but they were all very courteous
May 18, 2020

The service staff is very friendly. They work hard to ensure they give quality and honest service—careful not to change for unnecessary work! Kudos!!! More

by fortun8
Recommend Dealer
Yes
Employees Worked With
Kori Green
May 18, 2020

Everyone in the office was so nice and also the service guy. He Did a great job On my car and also was very nice and took his time to make sure he get the job done and done right! I will choose Serra VW Fo More

by Shaylavender87
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
May 18, 2020

Hi they were very good when it came to getting the my car in , and they call to let me know if they had to do any other job. More

by Delanya8
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alston
May 13, 2020

Bought a used 2014 Passat. Had a recall on it. The service team had the part in stock and got me in very quickly, within a couple of days. They said it would take approximately 45 min. From the time More

by alambert82
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Ayala
May 11, 2020

My experience was awesome. My car was ready within the timeframe they said it would be and I was able to pick up same day More

by rosemaryallen28
Recommend Dealer
Yes
Employees Worked With
Kori Green
May 11, 2020

Staff was very nice and did everything to fix my issue. Matt explained they issue in detail and the steps he took to get if solved More

by butlerkim6850
Recommend Dealer
Yes
Employees Worked With
Matt
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