Serra Volkswagen - Service Center

Service was very great! And no long wait! I was able to make and appointment with no problems. The employee were very friendly and helpful make and appointment with no problems. The employee were very friendly and helpful More

This is one of the best dealerships in town. The employees are great and they will get you taken care as soon as possible. If you have problems with your vehicle, set up an appointment or call Serra employees are great and they will get you taken care as soon as possible. If you have problems with your vehicle, set up an appointment or call Serra Volkswagen located in Center Point, Alabama. More

One of the worst customer service I have ever had... my car was in the service department for over 6 weeks... I call many times with no follow up from anyone... I had to drive to the place to get an update car was in the service department for over 6 weeks... I call many times with no follow up from anyone... I had to drive to the place to get an update... and it was always not ready... I will never refer anyone to them to purchase a car from them, if the service is this bad!!!!!!! More

I had an exceptional experience and a wonderful service. Everyone was kind and knowledgeable. I was treated with respect and everything was explained completely to me. Everyone was kind and knowledgeable. I was treated with respect and everything was explained completely to me. More

Great service. The team was timely and professional. They followed warranty and delivered exactly as they said they would. They completed my service ahead of schedule. followed warranty and delivered exactly as they said they would. They completed my service ahead of schedule. More

My questions were answered, and I had great service.....everything was explained, and they did great updating me on how the service on our vehicle was going. service.....everything was explained, and they did great updating me on how the service on our vehicle was going. More

Matt is always helpful when I bring my car . He lets me know what time it will be ready and calls me to let me know my ride is on the way . I love that you have the pick/ drop off option I work nights and know what time it will be ready and calls me to let me know my ride is on the way . I love that you have the pick/ drop off option I work nights and this helps a lot. More

good experience plesant service writer.pleasant service writer,plesant service writer, plesant service writer,plesant service writer plesant service writer plesant se plesant service writer.pleasant service writer,plesant service writer, plesant service writer,plesant service writer plesant service writer plesant service writer plesant service writer ple More

Recall The experience was great. Very friendly and efficient. I have nothing else more to say. I do not think you should have a minimum word count The experience was great. Very friendly and efficient. I have nothing else more to say. I do not think you should have a minimum word count More

Always great.. always so respectable to me when i go.. never have a long wait time.. everyone is always so nice to me thank you. never have a long wait time.. everyone is always so nice to me thank you. More