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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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October 09, 2020

I had a recall on my Volkswagen Tiguan and I didn't know I had to have a appointment but when I went they waited on me any way More

by BRENDA.SCROGGINS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

Great service very nice employee. Always very helpful with my car service needs. Very con I et to have all my work done On my car More

by gspurrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

Service department is phenomenal. They have a great bunch of people back there. They take excellent care of their customers. The sales department has zero desire to sell a vehicle to someone who purchased More

by rameyakerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umair Rehman, Kori Green, Mortimer Virves
September 25, 2020

Great team and great workers. I love my car dealership and all of the people apart of it, thank you for such a great opportunity. More

by kimmiya14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Fantastic service from Matt and Amanda in the Nissan service department. They were willing to work with me about any questions I had. I will definitely be returning for my service. More

by MORGANHAYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
September 20, 2020

Very happy with service. Had a problem they got us right in. We able to watch tv had cold water and a snack. once again thanks More

by lauraw2750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine was great, Kori Green
September 17, 2020

A special thanks to Kori and Maxine who provided top-notch customer service on our Volkswagon Atlas. They were able to turn a not-so-happy situation around with a positive outcome. Thanks, ladies! More

by jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine, Kori Green
September 14, 2020

I absolutely love the girls at the desk and their ability to explain what is going on with your vehicle and how much it will cost before doing anything More

by tabetharae33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
September 14, 2020

The folks at the Serra Volkswagen service department are a friendly and professional bunch. The service was great and timely, and customer service was excellent. More

by steverichmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
September 12, 2020

I always have a wonderful experience at Serra Volkswagen. Everybody there are just so friendly, professional and speedy service. I had considered trading my car for a Toyota. But because of me knowing I wo More

by GEORGEMCGUIRE1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Maxine, Kori Green, Brian Thompson, Stephanie Ayala, Angie Hester
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