Back

Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

Sort by
November 28, 2020

Everything was done correctly and every question that I asked was answered in a very nice and professional way. I look forward to doing more business with them. More

by jpstorie78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
November 24, 2020

I am not Betty. Quit sending me emails. This is the 4th time I’ve asked. You need to call Betty and get her correct email. More

by wjrich56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
November 23, 2020

Very pleased with my service. Thanks Amanda B. In service dept. Thank you Chris for doing a great job on my car. I appreciate it so much! . More

by JEFF.KIMSMOM45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service dept
November 22, 2020

Everyone was very friendly and courteous. I would recommend there Sales & Services to everyone. Im already considering my next vehicle. I recommend them very much so. More

by stevensonwhatley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Brian Thompson, Stephanie Ayala, Angie Hester
November 11, 2020

Very friendly staff. Always smiling & works well with customers. Wait time is usually not long at all. Would definitely recommend anyone to come purchase a car from them. ❤️ More

by b.ardis25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
November 07, 2020

From the very first person of contact to the last, I received exceptional customer service, and the attention to servicing my car was over and above my expectations! More

by Grace S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine Young , Ten (10) Stars!!
November 03, 2020

Serra Nissan is a great place to get a car from the best experience I ever had they are great thank you Serra nissan thanks More

by PETTYSHARRI17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Was there for a hour and half. Got out at a decent time. Early AM is the best time to go for any services. Thank you Nissan! More

by Bg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2020

I could not ask for a better service department. I did not have to wait much at all for my car to be serviced. Everyone was very professional in their job performance. More

by dwa56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

The young lady that was outside that ask you what you need done for today was nice and helpful. I liked her. She was alright. More

by etheridge15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t remember her name. She was a white lady and kind of medium high
...
62
...