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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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January 21, 2021

Always get a warm welcome from the service representative and such detailed attention to the issue at hand from the technician. It’s always wonderful More

by Lyncha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Henry, Chris Taylor
January 21, 2021

Serra Volkswagen Service Department is the best. I am always able to get my automobile serviced quickly to fit my schedule. Everyone there provides excellent customers service! More

by westersbaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Everyone was so friendly and my service was very fast. The service department was very organized and great with communication between their customers. I will be coming back for all of my service needs! More

by KIERRASBURKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Angie Hester
January 20, 2021

They did a great job, in and out in no time at all. Price and work were great. Very comfortable waiting area as well! Thanks More

by KBROWN37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2021

Every thing is perfect good sales man good knowledge experience I love suggest me good car I am fully satisfied to purchase a car love thi s More

by bijender
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel , Mortimer Virves
January 08, 2021

Everyone is so very nice to me everytime I go here.. Don't ever have to wait very long.. If I had to choose where to go for my vehicle services it would still be this place.. they are to notch More

by doriturner44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2021

Thank you for taking the time to service my vehicle. Matt, Chris and Griff are very concerned and went above and beyond to make sure I got my vehicle maintained properly. More

by MARTHA.TURNER35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Chris and Griff
December 29, 2020

They are cool, however, I still haven’t gotten my referral fee. Plus, it is taking too long for vw credit to receive my information from the dealership. More

by bryannalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mortimer Virves
December 25, 2020

I took my vehicle in for an oil change during the busy Christmas season in the midst of a pandemic. The wait was pleasant and the facility adhered to safety guidelines. I was greeted with a smile; and I More

by AS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

My experience with the dealership was fantastic. I was very happy with the work done on my car. They contacted me with updates and when it was ready. More

by vanessawhite880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
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