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Serra Volkswagen - Service Center

Birmingham, AL

4.5
1,019 Reviews

1,019 Reviews of Serra Volkswagen - Service Center

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October 06, 2024

The service is always exceptional whenever I come in! The clerks are always pleasant and I can tell they enjoy their jobs More

by darrellsimpson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Dealership was knowledgeable and efficient. Kyng was my service advisor and he was professional, knowledgeable, efficient, and ensured work as completed the correct the first time. More

by Stephanie.temple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyng Scott
October 04, 2024

I love the special they have going on you can get a oil change and tire rotation for 109.00 most of the time it’s buy one get one free you beat that in todays market with everything so high now More

by kjones5952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

No long waiting period and thorough. Good customer service and pleasant workers. Will return for future service. More

by Sheri6990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Excellent no complaints done good work car runs good happy with work done and completed More

by REDNECKRACIN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Great and fast service very nice and helpful people I truly recommend this dealership for great help finding your new car or truck. More

by robertogonzalez2325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

The service was friendly and informative. The repairs were completed in a timely manner and all of my questions were answered. I was also able to make an appointment online without any diffic More

by suwillmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
September 25, 2024

Service advisor was very detailed in maintenance needed and maintenance recommended and price of both More

by RWB2901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

I’m always treated well! I’m a regular and the manager knows me and I like when a business knows me. It makes the experience more welcoming! More

by ALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Serra is great. Thank you for great service. Would come back to this service center. More

by lilyturnbull98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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