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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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May 24, 2021

Awsome staff, I love how fast they are and how clean it is. I feel really comfortable there and my kids love the kid area More

by JUANITAROSAS2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

My car is popping codes that were not there. My check engine light is still on. It’s still running rough and it didn’t before that fuel rail thing. It wasn’t test driven and I’m not happy about it. More

by Nakole85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Lane
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

The service was good. The Staff were friendly. Kind of slow on waiting. Got there early and still waited a bit. The Waiting area, needs some cosmetic work. Needs paint, wash the walls, etc. More

by gdwoolsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
May 12, 2021

I am very pleased with my experience at Serra Nissan. Their service department is always my first choice. The advisors are very helpful and professional. More

by MORGANHAYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry , Kori Green
May 12, 2021

Friendly and helpful very knowledgeable went out of there way to help me. Kind and courteous and I felt at home. Thank you to Amanda. More

by jeffcarter34f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Great service. Everyone was helpful and nice. Will use service and parts department in ty future. Parts were ordered and received in a timely manner. More

by wclark677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
May 07, 2021

The staff has always been friendly and helpful. They are very knowledgeable about the vehicles. I never have an issue with scheduling service or getting an answer to a question. More

by AYANNABELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

The online scheduling is very convenient and they completed the work quickly. Wish the website indicated that you can only get oil changes on Saturdays. More

by Sip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Henry
April 30, 2021

I was kept well informed of the status of my vehicle. Also the recommended service needed for future references. Great service as always thank you. More

by bambates83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Here I thought taking my car to the dealership I purchased it from to have it serviced would be the best thing sad to say but it wasn't. I now have minor damage to the bottom of my car because of a More

by toyaessex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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