Serra Volkswagen - Service Center

Slow and never answer the phone. Did not figure out what was wrong with my car until 2 weeks later. Did not figure out what was wrong with my car until 2 weeks later. More

Always courteous and polite. Had to wait a while, but they were very busy. Great Had to wait a while, but they were very busy. Great More

I trust their work more than anyone else and I don’t have to be concerned about whether work was done correctly. to be concerned about whether work was done correctly. More

🎊🎉Customer service is awesome each time I’ve been there no complaints at all. I’m glad I chose this dealership to purchase my car ❤️ no complaints at all. I’m glad I chose this dealership to purchase my car ❤️ More

The service was fast and the customer service was excellent. I would highly recommend them excellent. I would highly recommend them More

My visit to the service center was very pleasant and professional. Iyonna was a great service advisor and kept me up to date on the status of my vehicle! professional. Iyonna was a great service advisor and kept me up to date on the status of my vehicle! More

Always doing good work for my family I appreciate the location Amanda is the best customer service lady that I ever met. location Amanda is the best customer service lady that I ever met. More

Great experience. Very courteous staff and explained my service in detail. I will always have my car serviced at Serra Volkswagen! Very courteous staff and explained my service in detail. I will always have my car serviced at Serra Volkswagen! More

It is always a breeze to get my service done here. The staff is always polite and the waiting area is comfy! The staff is always polite and the waiting area is comfy! More

I believe the car work that was done was done correct. The discussion of time it would take to complete the work should of been communicated better. I was left in the dark about the amount of time the mai The discussion of time it would take to complete the work should of been communicated better. I was left in the dark about the amount of time the maintenance would take. They didn’t not disclose the information, when I told them I was waiting in the waiting room. I had to ask for them to tell me it would take days. Also did not explain I would be days with out my car so I could not plan for transportation. More