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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,088 Reviews

1,088 Reviews of Serra Volkswagen - Service Center

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June 01, 2022

I will always go to serve for all my work because they are good I thank god for them and the one who work for them and may god bless them at all time More

by bettya12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

This was my first time bringing my car in for service. Everyone was really polite..I like that they contact you trough text with reminders and updates. I would feel really comfortable bringing my car to More

by chicabarajas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

I was impressed by the quick response and the time it took to complete the job More

by ALPHRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
May 20, 2022

Overall, the communication was excellent. The employees at the dealership were very friendly letting us know the status of the car being serviced. The entire service went smoothly! More

by seanspcm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Higgins
May 16, 2022

It took multiple phone calls to get on the schedule for repairing 2 recalls. They are understaffed and a small repair shop. They got me in and out in 3 hours. Schedule ahead if you need anything done. More

by AZ-2-AL Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

I was very much pleased with my service appointment at Serra Nissan. The staff was very helpful and knowledgeable. It was a pleasant experience. More

by JDRAKE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grut
May 16, 2022

Scheduling was very easy. Greeted by friendly staff upon arriving. Service was completed quickly and staff even took the time to look up a coupon for my service! More

by ddkuntz84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

I drove almost 70 miles to have my VW serviced. I was about 15 minutes early and they took me in almost immediately. Now that's what I call good service. I will be back when my VW needs service More

by moore1404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

Always fast and friendly service. Amanda Bagwell always greets you with a smile and prompt service. More

by bldginspector112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

Great Customer services on every visit. I could have chosen an better car company to purchase a car. More

by karen_cook123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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