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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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September 23, 2021

Amanda was super sweet! She help me stay calm when I didn’t know what was wrong with my car. Very professional and great customer service! More

by kiajones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Everyone was really nice and the service was perfect. I feel like everyone is honest and no one is trying to rip me off. More

by tsafadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

The staff there at Serra Nissan is always very helpful and knowledgeable about services needed More

by JDRAKE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
September 21, 2021

Lied about the first time I brought vehicle in for same problem. Horrible customer service. More

by samariatownes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

The staff here provided great customer service!! They were very informative about what was being done to my vehicle. More

by nadia_jones85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
September 18, 2021

Everyone was very pleasant and professional. I would definitely recommend the service department. They delivered on time as promised. More

by brasheredna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Quick service! Job was done right. Will be returning next time I need service work done. More

by ericshaneboman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
September 13, 2021

This VW dealership and service department are very disappointing when it comes to customer service. More

by kmingo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2021

My experience with this dealership was very good! I was pleased with the service that was rendered to me! I will recommend this place to my family and friends! More

by richardhitt0844
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

The routine maintenance was very effortless and handled in a short time with courtesy and professionalism . The customer service was excellent and the staff members were professional. More

by spenone2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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