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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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October 11, 2021

Great service in a timely manner. I didn’t have a long wait time. I will return More

by amperk2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
October 11, 2021

Timely delivery of parts and installation. Service manager top notch! I have nothing else to say, I sad it all in 10 words! More

by RHANBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Everyone was helpful and friendly. I do recommend going there for service and everything else More

by justinhead87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

I am always taken care of when I come to this dealership. The service department is amazing! More

by brittian.amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

I am very happy with this dealership. Friendly & helpful to get things satisfied to meet your needs. More

by bigdoggtowing579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

The work they did was great. The only drawback was that I was told it would take 3 days, and it took 7 days. More

by southernpunk2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

This is a great team!! Everyone is very helpful and friendly. They have not disappointed us yet! More

by KJANOULIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Great customer service! Easy to schedule appointment online . I always bring my car here for service and they never disappoint. More

by mplascencia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

They are nice, good service, but they can be slow sometimes and hard to get on the phone More

by adrianespraggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Everyone was nice and very helpful to me. I will return to this dealership soon! More

by ndr_strng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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