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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,088 Reviews

1,088 Reviews of Serra Volkswagen - Service Center

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September 30, 2022

Just bad service took long time and did not fix the issue and code still came up and had a new code after setvice More

by mbuescher40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Matt and Amanda always make the process very easy and take care of me very well. More

by drewdebter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Very fast service, great customer service, great company business, we will definitely continue to use them More

by chantel.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

I found the entire process to be excellent. The staff was Professional, courteous and efficient More

by daniel1862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Staff was great friendly and professional, I arrived last minute and was still able to be taken care of. More

by ddf5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

Everything went smoothly; couldn't have gone better. Definitely using service again for b=next serve on vehicle. More

by don_odendahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Extremely disappointed in the lack of return phone calls to determine if part has arrived for warranty repair. I have called on at least 3 occasions and left messages and never had phone call returned. Fi More

by cookm
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2022

Great experience highly recommended . Would definitely be visiting again . Kind and friendly service I am very pleased. More

by Iyonna Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2022

Amanda and Matt always provide the best service to me when I bring my car in to be serviced. They always go through what was checked, done, and completed on my vehicle. I love this place and the customer More

by drewdebter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
August 25, 2022

Informative, took the time to diagnose the problem. Follow up with me. Always room for improvement More

by tanjanewme63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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