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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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November 01, 2021

The staff was courteous, knowledgeable, and polite. They knew my name and made me feel like I mattered. More

by JDRAKE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
November 01, 2021

That were quick and efficient friendly and laughing great atmosphere nice service great cars clean area More

by kieregrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Very good customer relation very detail keep me inform of any problem with my vehicle More

by david.spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

I love working with this dealership because i feel confident in what I’m seeing and buying More

by irmamac71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payden Sewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mortimer Virves
October 20, 2021

Well please with the job josh we love him he check behind him self making sure the job is done right I give him 100 More

by Booker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Booker responded

Satisfied with Mr. JOSH LANE, we are so pleased with him because he always lets us know about our vehicle 🚗 whenever we come to have it serviced. He have a sit down with us telling us what we need to do next concerning our vehicle. again I say we would rated him 💯. I loves to hear that he’s the one working on our car. Yes we would tell other about this guy and dealership.

October 20, 2021

Everyone was super nice and I will definitely be using this service center again! Thanks! More

by counderwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
October 19, 2021

Always do a good job and got me in the same day. Very friendly as well More

by RIMBEY_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2021

After getting the appointment everything and everyone was exceptionally friendly and thorough. I really appreciated the updates during the repair process. More

by sminard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
October 13, 2021

Very nice people work there! I called with a question about a service and they were able to answer it and get my service done quick. More

by COLE.CORCORAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

I like to bring my vehicle here for services they are nice and good they offer water and refreshments More

by taradiaz24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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