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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,088 Reviews

1,088 Reviews of Serra Volkswagen - Service Center

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October 27, 2022

I went because I had a recall on my Vehicle and they fixed it right away, didn't take long. More

by MAURICEGREEN0813
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

This dealership has great Customer Service skills. They are very professional with their customers. I am satisfied with them. More

by sharrontoney02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

you all never call people back and this is no way to keep a person business More

by melodybass
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

The service department staff was ver professional, kind and really made me feel comfortable as I waited for my car to be serviced. More

by FRANKIE.HUTCHINS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brook.
October 15, 2022

All staff are great, friendly, and fast service. They always make sure to treat me with respect More

by 3kaplan16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

I will never take my car to be service up there again. They left my oil cap and act like it’s was a simple mistake More

by quianab462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

My experience at this dealership was very pleasant. I made an appointment with them. They took my car on time and diagnosed it rapidly. They gave me the results of what was going on and what needed to More

by freemanwhite24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The nice lady at the service desk
October 14, 2022

Very friendly, completed service in reasonable time. Kept us apprised of work being done. Very satisfied. More

by nstockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2022

Prompt and courteous service. Staff were great to deal with.would recommend to friends and family. More

by wayneclaburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2022

Good experience. Justvi. For a balance and rotation. Only thing was that it took 2 hours More

by BRUCELOLLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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