Serra Volkswagen - Service Center

Amanda and Matt handle my concern very professionally. They got me in and out very quickly. They got me in and out very quickly. More

Serra employees they all have great Attitudes and they make sure their customers are satisfied make sure their customers are satisfied More

Excellent service on my Volkswagen! Staff was great to work with. They all were very efficient! work with. They all were very efficient! More

Excellent service experience Service writer addressed Excellent service experience Service writer addressed all my factory recall questions and necessary repairs along with an oil change in a timely man Excellent service experience Service writer addressed all my factory recall questions and necessary repairs along with an oil change in a timely manner Overall best service experience at any dealership More

Your staff is friendly and surprisingly efficient. I expected to have to wait for a coupole of hours and my problem was fixed in less than an hour. Your service facility was well designed for efficient expected to have to wait for a coupole of hours and my problem was fixed in less than an hour. Your service facility was well designed for efficient operation. I have been involved with many dealerships in my lifetime. None have come close to your friendliness and efficiency. More

Wasn’t too bad. Scheduled an appointment but wound up taking over 4 hours rather than the couple expected. The customer service was not great, not very polite and didn’t seem to help much taking over 4 hours rather than the couple expected. The customer service was not great, not very polite and didn’t seem to help much More

Everyone was very friendly and helpful with what was needed. Got out quickly in time for work. needed. Got out quickly in time for work. More

Everyone was very friendly and helpful with what was needed. Got out quickly in time for work. needed. Got out quickly in time for work. More

This service center gets you in and out and always greet you with a smile! you with a smile! More

Courteous, knowledgeable staff. Recall work done at time of visit in addition to oil change and new wiper blades. Would recommend. One issue I have is the interior lights and under-carriage lights. Fus of visit in addition to oil change and new wiper blades. Would recommend. One issue I have is the interior lights and under-carriage lights. Fuse keeps blowing. After research online it appears to be an issue with Altima's. Hoping for a recall on this issue as well. Appears they know what's causing it so I shouldn't have to pay hundreds of dollars to fix it. I'll continue using a flashlight before I pay that kind of money on a known issue. More