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Serra Volkswagen - Service Center

Birmingham, AL

4.5
1,004 Reviews

1,004 Reviews of Serra Volkswagen - Service Center

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September 27, 2024

Great and fast service very nice and helpful people I truly recommend this dealership for great help finding your new car or truck. More

by robertogonzalez2325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

The service was friendly and informative. The repairs were completed in a timely manner and all of my questions were answered. I was also able to make an appointment online without any diffic More

by suwillmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
September 25, 2024

Service advisor was very detailed in maintenance needed and maintenance recommended and price of both More

by RWB2901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

I’m always treated well! I’m a regular and the manager knows me and I like when a business knows me. It makes the experience more welcoming! More

by ALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Serra is great. Thank you for great service. Would come back to this service center. More

by lilyturnbull98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

I recently took my car to Serra Volkswagen for service and to address several recalls. From start to finish, the experience was fantastic! The staff was professional, courteous, and kept me updated throug More

by paynemaya26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

The staffing is very helpful and they give you the advice you’re looking for to get preventive maintenance on your car More

by diegoa5318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
September 16, 2024

Didn't have any problems. Car was done in a day at a lower price than quoted (and when does that ever happen?!). More

by glotof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Everything was exceptional, every time I go the staff gives excellent service. They also give a warm welcome when you come in. More

by mardrequesb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

I scheduled my Nissan Leaf for a recall issue. I was taken in on time and was kept abreast of the progress. It only took a short time and everyone was extremely nice, courteous and professional. More

by bsirmans
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the specific names.
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5
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