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Serra Volkswagen - Service Center

Birmingham, AL

4.5
1,019 Reviews

1,019 Reviews of Serra Volkswagen - Service Center

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October 17, 2024

Great dealership that sent me back on my trip to my nieces house in Florida More

by eric.behrens40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

they did a good job and they had great customer service and got me out fast More

by amandaward_2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

The experience was an average experience, would definitely take my car there again.. thank you for your service More

by estherrivera2490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

I dropped my car off, my Uber was waiting. I handed Amanda my key feeling very rushed but, she told me I was good to go, I didn’t have to do anything else. I went to work assured my brakes wou More

by TEACH3DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Reliable and efficient. I have bought three cars from this dealership and had all of the cars serviced here. I would recommend them to everyone! More

by Nicole Able
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Great communication timely matter when fixing my sales guy Ricardo amazing come shop with him More

by kiyahwatson59
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
October 10, 2024

Always friendly. Of I had an issue they handled it quickly! Professional and gave me advice whenever asked. More

by IRVING046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

They did a great job, appreciate the staff and service department for being nice and considerate and service dept did a great job More

by johnkellengreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Easy to set an appointment online, competent and friendly staff. timely performance. It is always a pleasure to service my car with the team at Serra Volkswagen. More

by Jbakercoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
October 07, 2024

Serra Volkswagen is not only convenient to where I work but always willing to get my oil change done in a quick and efficient manner. More

by CJONES74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
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