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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,088 Reviews

1,088 Reviews of Serra Volkswagen - Service Center

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November 13, 2022

I felt the estimate for the mechanical repair was outrageous and the service rep did not view me as a valued customer More

by lburrow654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2022

Polite and on time with my appointment. They did the work in good time and we were on our way. Thanks More

by WALTERBAILEY183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Very Very Great Staff They Get You In and out always polite to their customers More

by taniyaj62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

Welcoming, professional and quick service. Clean waiting area, refreshment provided while waiting. TV & free internet allow for working & passing time while waiting. More

by Keke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Sanford
November 10, 2022

They were very helpful and even gave me a free ride to work after I dropped my car off More

by SLECKMAN846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

The Service Tech on duty was awesome and took care of my car in the most professional manner. More

by BETTIEPATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2022

great place love the service dept I WILL ALWAYS USE THIS DEALERSHIP everyone is so nice and friendly !!!!!!!!!!!!!!!! More

by joannknight42380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT HENRY AND AMANDA HARRISON
November 02, 2022

The people were professional, courteous, and informative . Not a long wait,clean waiting area and most of all patient in answering any questions I had. More

by willberry2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

They always try to get you in and out in a timely matter which is fantastic More

by armqua
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Amanda is always awesome. She gets my car in, gets repairs done quickly, and gets me on my way. More

by colemand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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