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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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February 07, 2022

Very professional and prompt with the service. The workers are very friendly and very welcoming! More

by HAWKINSC16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
February 05, 2022

The people at Serra is so polite and friendly. They make you feel welcome and want to come back. I know when I am ready for another car but his the place I will come back. More

by amperk2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

Work was done with great detail and in a timely manner. Amanda is one of the most attentive sales representatives I have worked with and is the reason I continue to do business there. The serviceman who di More

by gfinleyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2022

they are very efficent knowing and does their job very knowledgeable will continue to go to them More

by lyngray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Amanda was great and made sure we were taken care of. The car runs great after the unexpected service. Glad we chose Serra! More

by gcsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Great Management and good customer service. Matt is always honest about repairs, he doesn’t try to get over on you and he believe in making sure his customers are satisfied. More

by Sharron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine and Matt
January 25, 2022

Everyone was friendly and very helpful they checked my car out thoroughly, great experience thanks More

by Erika Tapia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2022

I have been taking my Volkswagen for service for many years to Serra and I have no complaints. The service has been consistantly great from the beginning, any errors are corrected quickly. very satisfied More

by eheflin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2022

Very happy with everything! I highly recommend Serra Nissan Volkswagen and all their staff. Thanks More

by dianaborja7038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2022

Overall, the staff was very helpful and professional. They not only performed a routine oil change, but they caught something going on with my rear brakes. Would highly recommend! More

by rgrames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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