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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,088 Reviews

1,088 Reviews of Serra Volkswagen - Service Center

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December 10, 2022

This is a great dealership. It's is especially customer service driven. I enjoy it because of this fact. More

by marnitacook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Serra Volkswagen is the best dealership in all of Jefferson County. The Manager Amanda and staff all are spectacular. And you must say hey to Miss Maxine, she's the best. I refuse to change make of More

by georgemcguire7870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott the Mechanic
December 02, 2022

I had a great experience, everyone was so nice and I didn't have to wait long Thank you More

by teresamitchellchildren12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Excellent service and the service adviser and technicians were knowledgeable and explained what y th hey are doing More

by ROBIN.BARRON1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

It was a gray service. They communicated well. They did it right the first time. More

by judd.drake1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

The experience was great! I just as satisfied with this as the previous service. Thanks More

by mscjamesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

I always receive superior service when I take my vehicle to Serra Nissan Service Center. I am confident my car is in capable hands every time. More

by CREEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Nice people! Got the job done! Very welcoming! I didn’t feel like a burden to them.. they wanted me to be happy and comfortable! More

by bradenbarksdale
Recommend Dealer
Yes
Employees Worked With
I just talked to the guy at the desk, and he was very nice!
November 17, 2022

Made an appointment online and was able to drop off my car the night before my appointment. Car was ready within the timeframe given. More

by futrelles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Great job, good personal relation kindness, informative, alertness,considered ,attentive and pleasant attitudes, generous ,happy, enjoyable lovely ,joyous, keen interest in customers, willing to serve. More

by phkimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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