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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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November 10, 2022

Welcoming, professional and quick service. Clean waiting area, refreshment provided while waiting. TV & free internet allow for working & passing time while waiting. More

by Keke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Sanford
November 09, 2022

The Service Tech on duty was awesome and took care of my car in the most professional manner. More

by BETTIEPATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2022

great place love the service dept I WILL ALWAYS USE THIS DEALERSHIP everyone is so nice and friendly !!!!!!!!!!!!!!!! More

by joannknight42380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT HENRY AND AMANDA HARRISON
November 02, 2022

The people were professional, courteous, and informative . Not a long wait,clean waiting area and most of all patient in answering any questions I had. More

by willberry2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

They always try to get you in and out in a timely matter which is fantastic More

by armqua
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Amanda is always awesome. She gets my car in, gets repairs done quickly, and gets me on my way. More

by colemand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

I went because I had a recall on my Vehicle and they fixed it right away, didn't take long. More

by MAURICEGREEN0813
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

This dealership has great Customer Service skills. They are very professional with their customers. I am satisfied with them. More

by sharrontoney02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

you all never call people back and this is no way to keep a person business More

by melodybass
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

The service department staff was ver professional, kind and really made me feel comfortable as I waited for my car to be serviced. More

by FRANKIE.HUTCHINS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brook.
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