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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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November 20, 2022

It was a gray service. They communicated well. They did it right the first time. More

by judd.drake1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

The experience was great! I just as satisfied with this as the previous service. Thanks More

by mscjamesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

I always receive superior service when I take my vehicle to Serra Nissan Service Center. I am confident my car is in capable hands every time. More

by CREEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Nice people! Got the job done! Very welcoming! I didn’t feel like a burden to them.. they wanted me to be happy and comfortable! More

by bradenbarksdale
Recommend Dealer
Yes
Employees Worked With
I just talked to the guy at the desk, and he was very nice!
November 17, 2022

Made an appointment online and was able to drop off my car the night before my appointment. Car was ready within the timeframe given. More

by futrelles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Great job, good personal relation kindness, informative, alertness,considered ,attentive and pleasant attitudes, generous ,happy, enjoyable lovely ,joyous, keen interest in customers, willing to serve. More

by phkimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2022

I felt the estimate for the mechanical repair was outrageous and the service rep did not view me as a valued customer More

by lburrow654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2022

Polite and on time with my appointment. They did the work in good time and we were on our way. Thanks More

by WALTERBAILEY183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Very Very Great Staff They Get You In and out always polite to their customers More

by taniyaj62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

They were very helpful and even gave me a free ride to work after I dropped my car off More

by SLECKMAN846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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