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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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January 11, 2023

Great employees and fast efficient service! Was very pleased with my visit at this dealership More

by makenzietatum51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

Couldn’t choose a better dealership. Service was fantastic. I would recommend this dealership to anyone over and over again More

by sheika256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks
December 31, 2022

I was able to get scheduled right away. Everyone was very friendly and helpful. They explained everything to me and did the work. I appreciate them so much. I moved here from Ohio, and were More

by dlc_mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

please correct email. .. I am not the person who had service at your dealership. Need to send this review to them, More

by michaelgay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

They did a good job overall. Did okay on time, not the worst by far in that area. Would have been a four star for sure if they would have remembered to check one of my tires that More

by alan_thomason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

This is a great dealership. It's is especially customer service driven. I enjoy it because of this fact. More

by marnitacook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

The service was good and fast , It was took me about two hour to get an oil change and service. More

by vernell.calloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Serra Volkswagen is the best dealership in all of Jefferson County. The Manager Amanda and staff all are spectacular. And you must say hey to Miss Maxine, she's the best. I refuse to change make of More

by georgemcguire7870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott the Mechanic
December 02, 2022

I had a great experience, everyone was so nice and I didn't have to wait long Thank you More

by teresamitchellchildren12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Excellent service and the service adviser and technicians were knowledgeable and explained what y th hey are doing More

by ROBIN.BARRON1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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