Serra Volkswagen - Service Center

All the service workers were friendly, and attentive to my concerns. They addressed the problems without attitudes. As I drove up the serviceman meet me in the driveway, called me by name and fixed my prob my concerns. They addressed the problems without attitudes. As I drove up the serviceman meet me in the driveway, called me by name and fixed my problem right there. More

Terrible communication. Could not get anyone (even the GM and service advisor) to answer the phone or call me back. Resorted to writing a letter because I could not get any Could not get anyone (even the GM and service advisor) to answer the phone or call me back. Resorted to writing a letter because I could not get any response More

The staff at Serra Voltswagon is always a pleasure to work with. I Love how helpful they are and how they go through the steps of what they are gonna do work with. I Love how helpful they are and how they go through the steps of what they are gonna do More

They kept me informed about my vehicle:When they were pulling it in the shop and came back to tell me it was almost finished.Fast Service🙏🏽 pulling it in the shop and came back to tell me it was almost finished.Fast Service🙏🏽 More

Prompt, curteous service and easy to schedule. I will be back. I have used this shop in the past and have always been satisfied. I will be back. I have used this shop in the past and have always been satisfied. More

Service were great , with great personality. Very nice. Positive. And assurance of satisfaction. Office sitting area very clean and comfortable Very nice. Positive. And assurance of satisfaction. Office sitting area very clean and comfortable More

Friendly, knowledgeable staff greeted us, took our information, and started 40,000 mile services. We were given a thorough explanation of what would be done. information, and started 40,000 mile services. We were given a thorough explanation of what would be done. More

My service was quick and easy. I have no complaints with how my visit with Volkswagen went . I have no complaints with how my visit with Volkswagen went . More

Got there hour before my appointment time was there for recall on my 2012 nissian murano they took my car straight back to be serviced my car was ready to go before my original appointment time the staff w recall on my 2012 nissian murano they took my car straight back to be serviced my car was ready to go before my original appointment time the staff was very courteous offering ppl cold water to drink in lobby and very friendly all employees spoke and was very nice to everyone sitting in wait room. This was my first time to go to serra nissian and I give them A+ rating More

The customer service was good but price compared to other Nissan dealerships wasn't. Whoever was in my car left their slim Jim, candy wrapper, and redbull in my car. However, Serra Nissan called after revi Nissan dealerships wasn't. Whoever was in my car left their slim Jim, candy wrapper, and redbull in my car. However, Serra Nissan called after review, they reached out and performed revovery. Thank you guys for being attentive to any issues. Again, the service was excellent overall. More