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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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March 15, 2023

I bought my 2021 Jetta in September 2023. I love my car and the whole process was so easy. They have been there 100% for every question I have had. Also, the warranty is out of this world! More

by tammy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Excellent customer service with prompt and concise updates. Patient courteous clean and professional service team More

by kmw71jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

The workers there was so caring about our car problem and the service was outstanding. We would definitely recommend this place to anyone . More

by PAMANDROBERTGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Wonderful Service! Thank You for always taking care of me and my family with a Happy Attitude. More

by angelborja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Ashe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

When I brought my 2014 Infiniti QX60 mine salesman said he will make me a appointment for the sun visor on the driver side I did not know that there was not going to fix it I would not have wasted my time More

by marvispullom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgewell
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

This is an excellent dealership. They really really try to give people excellent customer service More

by marnitacook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane is great too at the cashier
February 08, 2023

I was very pleased with the communication with the service team and how they explained the repairs on my car. More

by djones_dmcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Great service will return Will continue to do service with Serra Nissan thanks for the generous staff More

by elw505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

Great people and great service, nice people. Service Area people helpful. Need ce Area For waiting More

by dlraymond59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

Amanda and Matt helped me when i was there getting my truck serviced. They went above and beyond my expectations with helping and keeping me update about my vehicle. More

by drewdebter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
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