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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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April 13, 2023

The service center was nice and clean and everyone was very nice. The oil change wasn’t as expensive as other places. They also did the inspection to give me an idea on the things I need to keep an eye ou More

by mahollamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

I called on Monday and got an appointment for that Thursday! Amanda was great with answering all of my questions at the front desk and the mechanics helped show me all of the bells and whistles of my More

by ebony.bolling89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

I love this place everyone is always so nice when I come for service.. the only reason I return to this place. I've never had a bad moment here. More

by doriturner44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iyonna Brown
April 07, 2023

They were very professional and informative about my car and notified me of the issues and cost of the repairs that were done More

by MWABBINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

1 of the worst experiment i have Ever. Experiment with a with a car dealership. More

by goosegivens52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was getting my vehicle door fixed and they didn't fix it. I was still out of $800 but they broke my back latch dolatch on my car.
April 05, 2023

Scheduling was easy and the service writer was very friendly. Showed up t the dealership 10 min before my appointment and they got me in and out in no time. Great experience. More

by ryan.shubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

This was my second time to ever use the service department and my first time to ever wait in the waiting room. I found everyone to be very nice and knowledgeable. My wait time was a little over a More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

It was a great experience for me as a customer at your dealership and I would like to thank you for allowing me to purchase a car at Serra Volkswagen More

by derekburpo
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dragon
March 19, 2023

I have been having my vehicle service here for as long I have this Titan and have been complete satified More

by ALPHRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Amanda and Matt are always great to deal with. Go see them at Serra VW for your next service appointment. More

by angelborja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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