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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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May 24, 2023

My car had 1300 more miles on it when I got it back five days later. No one would return my calls for an update. More

by chadolmstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

It was fast and friendly service. Everyone was nice and answered all of my questions. More

by hmkoch19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023

The people I dealt with were profesional and polite. Would recommend to friends and family. More

by ANTHONY.NICHOLS
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Very kind and knowledgeable staff that genuinely wanted to help and were very thoughtful and timely. More

by dagney0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Best service team I have worked with. Very attentive to my concerns and very fair pricing. Would definitely recommend! More

by LUNKYLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
May 10, 2023

The individuals that I communicated with kept me in tune with what they were doing to my vehicle. There was transparency and consistent communication which I appreciate. This was my first time having my veh More

by jhkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Work was completed quickly, I was told step by step what to expect and what was needed More

by MIRANNDASMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

I brought the Nissan Rogue in for a recurring problem. The car leaks water into driver floorboard. I was told that the problem was with a drain coming from the sun roof and leaking water into floor. The f More

by JIMUNDERSCORETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Friendly staff and quick service! Everyone from the lady up front to the mechanic that first greeted me was helpful More

by Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

It’s an awesome place to get your car repaired or general needs highly recommended More

by tdog199721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda is awesome
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