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Serra Volkswagen - Service Center

Birmingham, AL

4.5
997 Reviews

997 Reviews of Serra Volkswagen - Service Center

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July 05, 2023

The experience was perfect. They took care of everything and my car was back same day. More

by KJVAUGHN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Everything was good except they didn't have a rental car in stock for me More

by chastity.farris28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Dealership was clean and organized. Staff was friendly and professional. Would bring back car for service. More

by tlbtoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

The lady was helpful, kind, and funny. She took time to help me figure out what I needed and how to get it. More

by elizabeth.lee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

I was told that I had to buy abattery to get my codes cleared out and reset my car when I told Amanda that I had already bought a new battery she insisted that I buy a new one from the dealership and I w More

by terryleewatson52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Appointments are easy to make. Upon arrival there is never a long wait for service to begin. The quality of service is excellent. More

by dhenninger1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Always pleased with the service and the Custer service I receive when I come from beginning to end More

by doriturner44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Very precise and attentive. Also informative and sensitive to customer’s needs and desires. I love working with this staff! More

by anointed7901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Dealership was polite and very helpful to us. I am very grateful and thankful for the help they given us. More

by faye4billups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Called the dealership and I was able to get a same day appointment. The staff is knowledgeable. Overall I am satisfied with the service I received. More

by tamesha.williams1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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