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Serra Volkswagen - Service Center

Birmingham, AL

4.5
1,003 Reviews

1,004 Reviews of Serra Volkswagen - Service Center

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October 24, 2024

Joe was an excellent service advisor. He explained the issues and concerns with my vehicle and ensured any barriers to dropping my car off and picking it up were elevated. I was treated w More

by angelmarie973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nance
October 23, 2024

Mr King did an excellent job explaining what was recommended for upkeep of our vehicle. He is very knowledgeable and professional. We will be back to complete more services! More

by MISSJANETHA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King
October 23, 2024

But honestly the service was good. Never have any problems. Honestly Service good no problems More

by ajhardy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Great staff they have always have done a great job. They always take their time to make sure you're car gets the service that it needs. More

by mrobledosep.112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

I had a standard service done. They found a legitimate issue I needed to address and notified me to get it scheduled. I'm happy with the service center and will continue to use the More

by mclucus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Great dealership that sent me back on my trip to my nieces house in Florida More

by eric.behrens40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

they did a good job and they had great customer service and got me out fast More

by amandaward_2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

The experience was an average experience, would definitely take my car there again.. thank you for your service More

by estherrivera2490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

I dropped my car off, my Uber was waiting. I handed Amanda my key feeling very rushed but, she told me I was good to go, I didn’t have to do anything else. I went to work assured my brakes wou More

by TEACH3DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Reliable and efficient. I have bought three cars from this dealership and had all of the cars serviced here. I would recommend them to everyone! More

by Nicole Able
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.