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Serra Volkswagen - Service Center

Birmingham, AL

4.5
999 Reviews

999 Reviews of Serra Volkswagen - Service Center

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September 18, 2023

We drive from Georgia just to use the service department at Serra VW. Service is great, no Atlanta dealership can compare. More

by brettmac81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

19 Jetta R-Line with sluggish start and ECP warning (car would not accelerate) on Tuesday afternoon. I called Serra VW Service late, but they told me to bring it in. I needed a new battery, but Serra had no More

by doc14440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nance
September 15, 2023

I’m from out of state and Matt Henry went above and beyond to help me with my 2018 Tiguan. He expedited my service and remedied my issues with the car. I’m very satisfied with the team at Serra Volkswa More

by CARLCOLE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
September 14, 2023

Excelente service, every tine they are available for me when I needed, I’m very confortable wit Volkswagen More

by nortomar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

awesome and fast service. the team members and front desk staff were very respectful and polite More

by dmarbury94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

The service was excellent. They got me in and out in less than an hour for an oil change and tire rotation. The clerk who assisted me was very nice, helpful and informative as More

by ebonysjt92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Great service everyone was professional. Hardly no wait time. Pick up service was awesome. Thanks More

by montezjr0826
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Brought my car in for service . Was told I had bad wheel bearing ... Quoted me a price of over $1200 BUCKS TO FIX MY CAR ... I HADENT EVEN MADE MY THIRD PATMENT ..... come on g More

by wdale3586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
September 08, 2023

This location provided me with excellent Customer Service! The Receptionist was very polite and informative. More

by amberfields89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

That are great VW dealerships service is good and to get you in and out fast on oil change. And repairs. More

by wade.1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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