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Serra Volkswagen - Service Center

Birmingham, AL

4.5
999 Reviews

999 Reviews of Serra Volkswagen - Service Center

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November 24, 2023

Good good good good good good good good good good good good good good Service More

by bryanharries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

They took the time to find out what was wrong with out vehicle. The customer service is always great. More

by sirrichmondjacobsx1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Quality and efficient service! Always a job well done by a crew who cares about doing the job right. More

by eacrosby2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Always have a great experience with this place. . everyone is ashtrays so nice and respectful to me More

by doriturner44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Everyone was very nice. I did stay longer than expected even though I had an appointment, besides that everything else was fine. More

by mpreston861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

I have no complaints. Please fix the phone in the service department. Thank you. Have a good day More

by pdonetrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Very accommodating, friendly and helpful. They were done quicker than expected! I enjoyed it there. More

by tannerstancil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

The team members I encountered was professional and friendly and did whatever was necessary to make my ordeal a successful one. More

by shrnstrks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Serra Volkswagen has been my best experience at a Volkswagen dealership. I was traveling from Maine to Houston, TX, and I needed service in Birmingham. I was able to get my Volkswagen serviced in a p More

by kwanzahopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Always a great visit and have never had any issues. People are prompt and helpful. Thank you! More

by chado35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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