Serra Volkswagen - Service Center

Excellent service! Amanda is the best! She helped is and solve our problem. Very polite, efficient service! Amanda is the best! She helped is and solve our problem. Very polite, efficient service! More

Very kind and easy explanation to me I will definitely visit again. The service also good visit again. The service also good More

Very professional nice and friendly staff. Speed of service and nice and clean environment great experience Speed of service and nice and clean environment great experience More

Service and staff were great! Long wait but they were very busy. Matthew, the service ref apologized for the long wait. Long wait but they were very busy. Matthew, the service ref apologized for the long wait. More

The staff is always very friendly and get me in for service quickly and efficiently. service quickly and efficiently. More

Service manager did not seem concerned when I brought my concerns to him about how the quality of work was lacking at this shop. I had been to this shop 3 times and every time afterwards was left with addit concerns to him about how the quality of work was lacking at this shop. I had been to this shop 3 times and every time afterwards was left with additional issues. The being said, the last issue was after coming in for a routine oil change and on the way home oil exploded all over my engine, the front, and back of my car and THEN had to be towed back to the shop. I live over a hour away from this shop. Told him I would not be returning to this dealership and his response was “sorry you had that experience”. Disappointed he didn’t even try to keep me as a returning customer. More

Very friendly staff. I had a problem and they fixed it with no hesitation or questions. I had a problem and they fixed it with no hesitation or questions. More

This is the second time we have used Serra VW for our service and the team has been very friendly and attentive each time. service and the team has been very friendly and attentive each time. More

Outstanding performance from the team there. Wonderful experience and a great environment. Would buy a vehicle from them again in the future! Wonderful experience and a great environment. Would buy a vehicle from them again in the future! More

Service Department at Serra Nissan are always efficient and friendly! Amanda and Matt are always willing to help! and friendly! Amanda and Matt are always willing to help! More