Serra Volkswagen - Service Center

Great service, nice and friendly staff. Hope to receive more tire and rotation free coupons in the near future. Keep up the good work. Hope to receive more tire and rotation free coupons in the near future. Keep up the good work. More

This dealership is great. I have been with them for several years. I always have a great experience. I have been with them for several years. I always have a great experience. More

Excellent service nice and friendly workers . Might have took a minute but it was worth it . Might have took a minute but it was worth it . More

Customer service was very nice and informative. The people were efficient but the service center was a little backed up so an oil change and tire rotation took 1.15 hours. Gave me a good deal on a The people were efficient but the service center was a little backed up so an oil change and tire rotation took 1.15 hours. Gave me a good deal on a BOGO oil change though. More

Very good customer service. Comfortable waiting room. It was easy to schedule my appointment. The people were efficient. Comfortable waiting room. It was easy to schedule my appointment. The people were efficient. More

Service tech was knowledgeable and gave great advice on what to do regarding my issue going forward. what to do regarding my issue going forward. More

Great crew very polite. they always fix my car up and it runs great. Thank you they always fix my car up and it runs great. Thank you More

A Couple of things went wrong in the service center. But Amanda got them fixed. I really appreciate her for that. Thank You. But Amanda got them fixed. I really appreciate her for that. Thank You. More

Staff was very courteous. They took time to keep me updated and discussed repair options. I appreciated the timely manner they handled everything. They took time to keep me updated and discussed repair options. I appreciated the timely manner they handled everything. More

Zero communication, incompetent, slow as molasses to fix anything, attitude when answering the phone or questions, and general lack of customer service. The service center is dirty and unkept. anything, attitude when answering the phone or questions, and general lack of customer service. The service center is dirty and unkept. More