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Serra Volkswagen - Service Center

Birmingham, AL

4.5
1,018 Reviews

1,018 Reviews of Serra Volkswagen - Service Center

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November 28, 2024

OMG where do i start i just love Serra everybody is so nice and professional Answer all my questions I especially want to give a shout out to my salesman Angel my family and I really appreciate you Angel More

by Devin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANGEL
November 27, 2024

My appointment was at 8 am but they didn’t open until like 8:10-8:15, they should be there by 7:30 to get everything opened before the first appointment More

by jace5bray2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

definitely will get you back rolling asap, they really don’t play about being on time More

by kjlong333
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Everyone is always so very nice when I go. This is my number one place to get service on my cars. Never a issue More

by doriturner44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

There is really not much to say but the service was good and what I expected. More

by bhinton085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Awesome service! This visit was on a Friday, called and was told they could look at my car to let me know what the issue was with the check engine light that came on More

by huskydriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
November 22, 2024

It was great. They even have transportation so I didn't have to call an uber. thanks alot More

by shannaferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I have taken a couple cars to this dealership and they always do a good job. More

by korey752
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I love it. The service the employees everything is A1. My car is a really good gas saver too. More

by HINTONPATRICIA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex I don't remember his last name.
November 14, 2024

So pleasant and helpful. The whole repair process was effortless! Joe was great to work with! More

by jen1130rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe