Back

Serra Volkswagen - Service Center

Birmingham, AL

4.5
999 Reviews

999 Reviews of Serra Volkswagen - Service Center

Sort by
February 20, 2024

Service Good at Sierra they makes sure you covered and nothing else is going on with your vehicle More

by TREYJOHNSON57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
February 14, 2024

Satisfied with service n good costumer service n timely matter thank you enjoy ur day More

by eviewallace367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Brought a truck that the engine light stay on and the service department can’t fix it. I have been to the service department eight or nine times with no results. More

by jet0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Bought a used Tiguan which was unbelievable dirty inside and outside. However, the car drives good. I’m waiting still for a second key and paper work. Found data of other customers in the car. An issue on More

by kristinweber
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody McGee
February 09, 2024

Staff was incredibly friendly - greeted upon entering service area, the manager was attentive, listened without judgement as I attempted to explain the various noises and my self-diagnosis. I felt comfor More

by tmrowell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Had a good experience. Worked with very friendly staff. Wish I could remember his name. More

by kimxj2
Recommend Dealer
Yes
Employees Worked With
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

Your service department was very informative And helpful,my problem was Resolved And they answered questions that None of my previous Dealers could.. More

by bigboars1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Joe was friendly and very up front with everything that needed to be accomplished on the vehicle. More

by emily.hammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
February 02, 2024

Everyone was nice. The area was clean. I had a 9am appointment. VW had coffee ready. The wait wasn’t long at all. More

by tanyeshah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Exselete sertvicio muy buen equipo de trabajo y mucho calides humana tecintes entre amigos y rn comfiansa More

by evaristoedgar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
18
...