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Serra Volkswagen - Service Center

Birmingham, AL

4.5
999 Reviews

999 Reviews of Serra Volkswagen - Service Center

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March 06, 2024

I know Joe heip and when out of his way I would always try to use you all thanks 😊 🙏 😘 ☺️ 😉 More

by CTAYLOR09876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All I know he was Joe and he worked in the service department working on cars
March 05, 2024

Service department is wonderful. Very professional and informative during the time my car was being serviced. More

by lpraytor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Did everything I asked for in a timely manner. Customer service was very friendly and did a excellent job. More

by nelsonmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

My car buying experience with Serra did not have a smooth beginning until I meet Angel Borja. From the start, he was upfront and straightforward. He allowed me ask my questions with no judgement and was on p More

by king45e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Great service and very helpful in explaining everything I needed to service my truck and keep it running smooth. More

by RTHOMPSN3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Fuller
February 23, 2024

I had the nicest and most caring help. I was struggling on paying right away and everyone was so kind in waiting for me More

by ASHMAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Very Polite courteous service was speedy and the employers were awesome very clean and nice atmosphere More

by miatmorris72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Have a new 2024 VW Atlas that was reading low oil. Joe got me in immediately and the service was done quickly. More

by susantubbs0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
February 21, 2024

Great customer service and helped me getting my kids from school and filled my car More

by Feliciasims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

Always a good experience having vehicle serviced at this dealership. Staff are knowledgeable in vehicle service More

by Walter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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