Serra Volkswagen - Service Center

Great customer service! They are very time efficient. I was impressed with how fast my car was serviced. They are very time efficient. I was impressed with how fast my car was serviced. More

Great people. Good service.. on time.. very helpful.. and very kind.. and they were very helpful.. and they were very fast on the service Good service.. on time.. very helpful.. and very kind.. and they were very helpful.. and they were very fast on the service More

The staff was very friendly and fun to chat with. They said I needed tires. We will do that next time. They said I needed tires. We will do that next time. More

Everyone was great! Service desk was very pleasant and helpful during my trip there. Thanks! Service desk was very pleasant and helpful during my trip there. Thanks! More

Serra Volkswagen worked quickly and efficiently to resolve the issues wi the my car fast. I was kept updated through the process of diagnosing to fixing my car. resolve the issues wi the my car fast. I was kept updated through the process of diagnosing to fixing my car. More

Quick, honest, communicate well, went over entire service and future service appointment to know what to expect and future service appointment to know what to expect More

The work that was performed was done very good. The technician did a fantastic job. The low rating is based entirely on the service department’s failure to communicate with me. I dropped my car off The technician did a fantastic job. The low rating is based entirely on the service department’s failure to communicate with me. I dropped my car off on a Thursday night for my service appointment the next morning. I was asked when I needed it back and told them before Monday morning, I was told that’s not a problem. I didn’t receive any communication Friday. Saturday around 1 I called and left a message asking for an update and never received one. Monday afternoon I finally received a call telling me my car was ready to be picked up. This wasn’t the first time I’ve not had a call returned by Serra Volkswagens service department so when they didn’t respond Saturday I made other arrangements to get to work on Monday. More

Prompt, friendly service. Best in town. Serra Volkswagen is definitely the place to get your Va serviced on the east side of town. Best in town. Serra Volkswagen is definitely the place to get your Va serviced on the east side of town. More

Great customer service and I didn’t have to wait long. I highly recommend their service. I highly recommend their service. More

They fixed all issues with the car. Very satisfied with the service that was given. Very satisfied with the service that was given. More