Serra Volkswagen - Service Center

Consider shopping/trading here. Service is a joke. Customer relations is a nightmare. Issues were disregarded during warranty but addressed, with a price quote, after warranty. Service is a joke. Customer relations is a nightmare. Issues were disregarded during warranty but addressed, with a price quote, after warranty. I was lied to, ignored and mislead. There is no reason for the poor service I've received. More

Always great service, and always greeted with a smile. We have had our Murano service here for 8 yrs and wouldn't think of going anywhere else. Amanda Bagwell is the best! We have had our Murano service here for 8 yrs and wouldn't think of going anywhere else. Amanda Bagwell is the best! More

Very Nice Staff, Easy to make appointments. Had to Order the part I needed, but set the expectations for how long it would take. Had to Order the part I needed, but set the expectations for how long it would take. More

Fast and friendly very professional everyone is always so nice they do good work and get it done fast nice they do good work and get it done fast More

The service was done timely and well. All who I came in contact with were very courteous and friendly. They told me what needed to be done before doing anything to my car. All who I came in contact with were very courteous and friendly. They told me what needed to be done before doing anything to my car. More

Okay nothing spectacular to report , car dealers can always be better in my opinion. oil change very expensive. always be better in my opinion. oil change very expensive. More

Great service! Nice people! Oil change was done in a timely manner. Would definitely recommend! Nice people! Oil change was done in a timely manner. Would definitely recommend! More

Too High to just check A Car, I wouldn’t recommend taking your car there your car there More

Both people I worked with during my time getting my car fixed were extremely courteous and personable. My only complaint was with the length of the repair itself, and the lack of communication on why my re fixed were extremely courteous and personable. My only complaint was with the length of the repair itself, and the lack of communication on why my repairs took so long. More

Very friendly staff and super fast. They had me in and out in less than an hour They had me in and out in less than an hour More