Serra Volkswagen - Service Center

My choice for Volkswagen service in the Birmingham/Homewood area. Always easy to speak to someone and arrange service for my vehicles. Vehicle maintenance is efficient and always ready as p Birmingham/Homewood area. Always easy to speak to someone and arrange service for my vehicles. Vehicle maintenance is efficient and always ready as promised. More

I was not told that my car would be taken to another dealership for an alignment. I never would have agreed to that. It took 4 hours for my work to be completed! Then I was told to "just use my fob alar dealership for an alignment. I never would have agreed to that. It took 4 hours for my work to be completed! Then I was told to "just use my fob alarm " to locate my car in parking lot. Driving home, my tire indicator light was on. I would think someone who mounted tires would know how to reset that.. My dash computer has not worked properly since I was there. I will drive the extra miles to Royal next time More

The service was professional. The work was done in less than two hours.. The waiting room was nice. The inspection was on point. The work was done in less than two hours.. The waiting room was nice. The inspection was on point. More

The staff is so kind! They are very welcoming and make the wait easy! I definitely recommend here! They are very welcoming and make the wait easy! I definitely recommend here! More

Great friendly and professional prompt service and they explained everything that was done to mycar explained everything that was done to mycar More

Everyone at the service department was awesome Someone else picked up my car. I didn't talk to them. Someone else picked up my car. I didn't talk to them. More

The experience was good and my appointment was very quick and easy to schedule and was flexible . and easy to schedule and was flexible . More

Good customer service with consistent communication from the dealership. They fixed the issue at hand the dealership. They fixed the issue at hand More

great service department quick scheduling and same day tire delivery and installation in under two hours tire delivery and installation in under two hours More

Joe was very efficient and did inform us about our warranty being still valid. Thanks warranty being still valid. Thanks More