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Serra Volkswagen - Service Center

Birmingham, AL

4.5
1,005 Reviews

1,005 Reviews of Serra Volkswagen - Service Center

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May 29, 2024

Got the job done and the issue was resolved i hopefully will not have to come back More

by Feliciasims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

I’m very happy with this service and attention thanks for your service I’m very happy about this car good job on my car love More

by javieraguirre919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

It was an overall good experience, however when I left the engine light was on and I had to turn around and go back and they left their greasy handprints on the hood but was made to get it off More

by jace5bray2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure of the name
May 26, 2024

great customer service, clean facilities and comfortable seating while waiting...also a tv for watching...and they have ride service if you need a ride More

by merrittsean043
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

The surroundings were well kept, conducive to a shorter time there than I can remember. More

by kimosabespop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Ashe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

I can not afford the existent warranty and. Was yolk l could lower my payment after 6 months, this wa More

by CHRISTINELIZZY1432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theo
May 23, 2024

I brought in a paper that said I needed to replace my engine oil separator. They charged me $189 to tell me I needed an engine oil separator. I didn’t appreciate this business tactic. More

by mahollamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the guys name. But he was heavy set
May 22, 2024

I had noise issues with the brakes and tires. It too them an hour before they actually test drove my car and pulled it into the shop. The brake rotors were replaced for a fair price, but I did no More

by SIMONLUETZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I was told upfront the length of time for service and it was right on time. Great experience! More

by TGMINTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Very friendly people and a wonderful place to buy a new car and the finance company was excellent More

by andreawoods5250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gingras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dre
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