Serra Volkswagen - Service Center

OIL CHANGE I WAS PLEASED WITH THE CUSTOEMR SERVICE, JUST DID NOT CARE FOR THE AMOUNT OF SERVICE OIL LEAK $500 PLUS AND THE BRAKES EACH TIME BEFORE I INQ ABT MY B I WAS PLEASED WITH THE CUSTOEMR SERVICE, JUST DID NOT CARE FOR THE AMOUNT OF SERVICE OIL LEAK $500 PLUS AND THE BRAKES EACH TIME BEFORE I INQ ABT MY BRAKES I WAS TOLD THEY WHERE FINE AND THAT SQUEAKING IS NORMAL WITH PASSAT BRAKES NOW I GET HIT WITH A LARGE BILL OF A $1000 PLUS THAT IS NOT FAIR More

Oil Change Everyone was very friendly and thorough. I appreciate that because not too many places will be as friendly as they are. Loved it! Thanks to Josh. Everyone was very friendly and thorough. I appreciate that because not too many places will be as friendly as they are. Loved it! Thanks to Josh. More

EXCELLENT Team members were very helpful. The lady at the desk was friendly and professional!! I love taking my car here to get it serviced. They always have de Team members were very helpful. The lady at the desk was friendly and professional!! I love taking my car here to get it serviced. They always have decent prices and work very sufficient! Shouts out to the crew!! More

Usually great, but I had a slight hiccup I’ve gone here before on several occasions. For some reason the price of oil “went up” and I was not notified before hand. When I questioned the price I’ve gone here before on several occasions. For some reason the price of oil “went up” and I was not notified before hand. When I questioned the price they gave me a $10 off coupon. I went from paying $75 to $92 before the coupon was applied. More

Haven't been to the dealer in a long time.. And I also haven't been both the knowledge and professionalism that I was greeted with there. My business has been earned. And here are a few more wor And I also haven't been both the knowledge and professionalism that I was greeted with there. My business has been earned. And here are a few more words to meet the minimum. More

Perfect 10 Across the Board! I can tell you the service was excellent and fast! I really have nothing else to say but thank you so much for the great experience! I can tell you the service was excellent and fast! I really have nothing else to say but thank you so much for the great experience! More

Great service . Went above my expectations. I got my first service free and the next one will be also. I can also get my 3rd and 4th service discounted. . Went above my expectations. I got my first service free and the next one will be also. I can also get my 3rd and 4th service discounted. More

Oil Change Services was done in a timely manner. She gave me a set time and my car was ready within that time. Got a good deal on services as well. Services was done in a timely manner. She gave me a set time and my car was ready within that time. Got a good deal on services as well. More

Good working people, amazing customer service They attended you well and asked and checked up on you to make sure you were doing fine, greeted you in a nice way friendly. They attended you well and asked and checked up on you to make sure you were doing fine, greeted you in a nice way friendly. More

Time wise Great and efficient. Friendly staff, clean facilities, nice play area for children and snacks and tv for adults. Keep up the great work and thank you Great and efficient. Friendly staff, clean facilities, nice play area for children and snacks and tv for adults. Keep up the great work and thank you More