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Serra Volkswagen - Service Center

Birmingham, AL

4.5
1,003 Reviews

1,003 Reviews of Serra Volkswagen - Service Center

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October 12, 2018

Service The service Department was great and easy to work with. The only complaint would be the availability of parts and that has nothing to do with the ser More

by turbo547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory, Joshua Lane
Oct 19, 2018 -

Serra Volkswagen responded

Hi there, We are delighted to hear your experience with our service department was great. We would also like to thank you for your feedback as it helps us improve our services moving forward.

October 12, 2018

Excellent car service Scheduled services and car was completed in under an hour plus they fix something that wasnt on the work order. Great job. Excellent. Bravo. Rock. More

by jenevans0825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
Oct 21, 2018 -

Serra Volkswagen responded

Hi Jen, Thanks for the great review!

October 10, 2018

Inconsiderate, Poor customer service I wanted the back window serviced because it was stuck. I was satisfied with the job done to my window. I was disappointed with the customer service. More

by gritsewr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know the names of any employees.
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