Serra Volkswagen - Service Center

Awesome service! This visit was on a Friday, called and was told they could look at my car to let me know what the issue was with the check engine light that came on This visit was on a Friday, called and was told they could look at my car to let me know what the issue was with the check engine light that came on earlier in the morning. Once diagnosed they (Joe-Service Manager) let me know they could go ahead and get it fixed, and when it took more time than they had planned they set me up with a ride and I was able to get home without jumping through a bunch of hoops. Got a call Saturday morning from Joe that it was ready for pickup, the bill was what he said it would be (the deductible and extra parts I authorized), and I was on my way. All of the staff were friendly, courteous, and knowledgable about their jobs. Kudos to all of them! More

It was great. They even have transportation so I didn't have to call an uber. thanks alot They even have transportation so I didn't have to call an uber. thanks alot More

I have taken a couple cars to this dealership and they always do a good job. always do a good job. More

I love it. The service the employees everything is A1. My car is a really good gas saver too. The service the employees everything is A1. My car is a really good gas saver too. More

So pleasant and helpful. The whole repair process was effortless! Joe was great to work with! The whole repair process was effortless! Joe was great to work with! More

Great customer services! Keep up the good work. Xxxxxxx xxxxxxx. Xoxoxoxo. Xoxoxoxo. Xxxxx. Xxxx Xoxo Keep up the good work. Xxxxxxx xxxxxxx. Xoxoxoxo. Xoxoxoxo. Xxxxx. Xxxx Xoxo More

Kept the car for 24hrs. And did not diagnose nor they call. I was without a vehicle. I spent over 4000.00 dollars and the car is much worse than when I came in. The big prob And did not diagnose nor they call. I was without a vehicle. I spent over 4000.00 dollars and the car is much worse than when I came in. The big problem was a lack of communication. More

I did not receive a report of items that might need attention. One light on my dash board still on no one said addressed it nor was it turned off. attention. One light on my dash board still on no one said addressed it nor was it turned off. More

The team has always been informative to what any of my issues or concerns have been. Stright forward. This last visit was for an oil change I had prescheduled. I was in and out with in 30-45 minutes. issues or concerns have been. Stright forward. This last visit was for an oil change I had prescheduled. I was in and out with in 30-45 minutes. More

Serra Volkswagen is a good company the service is ggod and the people are nice and the people are nice More