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Serra Volkswagen
Birmingham, AL
1,336 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 14, 2025
Had to come back 3 times to get a sensor replaced and
when it was finally fixed the technician slammed my hood so hard that my turn signal lamp came out. After I returned for the 4th trip the service man
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by gdamama76
Verified Customer
Verified Customer
Employees Worked With
Service advisor over service at Volkswagen
May 12, 2025
Easy to make an appointment and completed my recall and
oil change in a timely manner.
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by allybuchanan111
Verified Customer
Verified Customer
Employees Worked With
May 01, 2025
They worked on everything and fixed it except for what I
originally had the car towed in for. After having the car for nearly three weeks they called me and said the car was ready to go. The charge so far w
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by donaldcanada256
Verified Customer
Verified Customer
Dealership Inventory (42 Vehicles)
2025 Volkswagen Atlas Cross Sport
new
Opal White Pearl Effect exterior
Automatic
All-wheel Drive
Photos & Amenities
- Customer Lounge Area
- Cable TV
- Free WiFi
- Free Coffee
- Vending Machines
- Television
- Authorized Accessories Store
- Home Delivery
- Virtual Appointments
