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Serra Volkswagen
Birmingham, AL
1,268 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 16, 2025
All went well - scheduling an appointment, checking in
upon arrival, and completing the servicing of my VW. Most noteworthy was fact that additional maintenance that I had not identified was completed un
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by gosox2004
Verified Customer
Verified Customer
Employees Worked With
I forgot her name, but the representative who handled my reservation request was exceptionally polite, knowledgeable, and professional
January 15, 2025
Pretty good dealership.
. Busy at times, they try to get you in and out quick.
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by clintjustic
Verified Customer
Verified Customer
Employees Worked With
January 13, 2025
Always helpful and knowledgeable.
Always can trust their work. Prefer them over other mechanics that aren’t as experienced with my vehicle
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by Walter67
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (73 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Cable TV
- Free WiFi
- Free Coffee
- Vending Machines
- Television
- Authorized Accessories Store
- Home Delivery
- Virtual Appointments
