Serra Volkswagen

My sales agent Angel Borja was superb. The car I bought had a strong smoke smell and had some light stains on the seats. Angel told me to bring the car back and he would have it detailed, and I did and was had a strong smoke smell and had some light stains on the seats. Angel told me to bring the car back and he would have it detailed, and I did and was met by Service rep Amanda who was very nice and accommodating. Everyone was kind and polite. More

It was great . They went the extra mile to make sure my car was takened care of. The staff is very professional and friendly. I am very satisfied with their service. car was takened care of. The staff is very professional and friendly. I am very satisfied with their service. More

Had great service. Had oil and filter changed. Also had oil changed. Was in and out in about 30 minutes. Lounge was clean and satisfactory oil changed. Was in and out in about 30 minutes. Lounge was clean and satisfactory More

I love the convenience of having my vehicle picked up for service and delivered back to me after completion. Quick and easy process. Thank you service and delivered back to me after completion. Quick and easy process. Thank you More

Quality of service The service was on time, friendly & professional. The staff was knowledgeable about what needs to be done & kept me updated about progress of the wor The service was on time, friendly & professional. The staff was knowledgeable about what needs to be done & kept me updated about progress of the work being done. More

Amazing as always I have many VW and Audi TDI's serviced and it is absolutely amazing how fast and professional they are at Serra Volkswagen. It is one extreme to anoth I have many VW and Audi TDI's serviced and it is absolutely amazing how fast and professional they are at Serra Volkswagen. It is one extreme to another compared to my experience with Audi at Grants Mill. My average turn around for a warranty item at Serra is 1 day. It is a solid month for same type warranty work at the Audi dealership. More

The staff was very knowledgeable about my situation. The technician went out his way to show me what the issue was. Awesome group to work with. technician went out his way to show me what the issue was. Awesome group to work with. More

Great places, the service was pretty fast everything checked out fine. Made sure while waiting I was comfortable. I will be buying my second car from VW. checked out fine. Made sure while waiting I was comfortable. I will be buying my second car from VW. More

Always a pleasure. It was a short visit. I did expect it to be a longer visit. It also didn’t cost me as much as I was expecting. to be a longer visit. It also didn’t cost me as much as I was expecting. More

I really enjoyed my service. I walked in told them what was wrong and they had the problem done within 35mins. I would recommend anyone with a VW, to go to the one in Centerpoint was wrong and they had the problem done within 35mins. I would recommend anyone with a VW, to go to the one in Centerpoint More