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Serra Volkswagen

Birmingham, AL

4.5
1,302 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,302 reviews

April 26, 2022

Always doing good work for my family I appreciate the location Amanda is the best customer service lady that I ever met. More

by bethea.jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Great experience. Very courteous staff and explained my service in detail. I will always have my car serviced at Serra Volkswagen! More

by rbraswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

I think the service is good being dealing with you guy’s a while now More

by makeshafitts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

It is always a breeze to get my service done here. The staff is always polite and the waiting area is comfy! More

by cece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure of name
April 13, 2022

I believe the car work that was done was done correct. The discussion of time it would take to complete the work should of been communicated better. I was left in the dark about the amount of time the mai More

by mcm_cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2022

It was a great experience, even tho it took for ever Mr Borja always had a smile and guided us to a brand new 2022 VW Tiguan ♡ More

by maria Gil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

This dealership was amazing from helping you finding a car to helping you stay in. Your price range they do not force you on no other car they work with you until you be a able to drive off with an brand More

by douglasketeria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gingras
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

EVERY BODY WAS VERY NICES AND EVERY THING WAS EXECELLET SERVICE AND I WAS VERY NICES More

by theobnsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

Very nice experience love working with Chris he was very patience show me things I didn't know about vw More

by DENISEMARSHALL51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris,Steven
April 04, 2022

All the employees at the dealership were super friendly and very knowledgeable about the work I was needing done to my vehicle. More

by JDRAKE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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