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Serra Volkswagen
Birmingham, AL
1,251 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,251 reviews
Verified Customer
October 04, 2024
I love the special they have going on you can get a oil change and tire rotation for 109.00 most of the time it’s buy one get one free you beat that in todays market with everything so high now change and tire rotation for 109.00 most of the time it’s buy one get one free you beat that in todays market with everything so high now More
by kjones5952
Employees Worked With
October 04, 2024
No long waiting period and thorough. Good customer service and pleasant workers. Will return for future service. Good customer service and pleasant workers. Will return for future service. More
by Sheri6990
Employees Worked With
October 01, 2024
Excellent no complaints done good work car runs good happy with work done and completed happy with work done and completed More
by REDNECKRACIN08
Employees Worked With
September 27, 2024
Great and fast service very nice and helpful people I truly recommend this dealership for great help finding your new car or truck. truly recommend this dealership for great help finding your new car or truck. More
by robertogonzalez2325
Employees Worked With
September 26, 2024
The service was friendly and informative. The repairs were completed in a timely manner and all of my questions were answered. I was also able to make an appointment online without any diffic The repairs were completed in a timely manner and all of my questions were answered. I was also able to make an appointment online without any difficulty. More
by suwillmy
Employees Worked With
Unsure
September 25, 2024
Service advisor was very detailed in maintenance needed and maintenance recommended and price of both and maintenance recommended and price of both More
by RWB2901
September 21, 2024
I’m always treated well! I’m a regular and the manager knows me and I like when a business knows me. It makes the experience more welcoming! I’m a regular and the manager knows me and I like when a business knows me. It makes the experience more welcoming! More
by ALL
September 20, 2024
Great customer service thanks for your excellent communication and helping me make my final decision communication and helping me make my final decision More
by kiyahwatson59
Employees Worked With
