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Serra Volkswagen
Birmingham, AL
1,274 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,274 reviews
November 10, 2022
Welcoming, professional and quick service. Clean waiting area, refreshment provided while waiting. TV & free internet allow for working & passing time while waiting. Clean waiting area, refreshment provided while waiting. TV & free internet allow for working & passing time while waiting. More
by Keke
Verified Customer
November 10, 2022
They were very helpful and even gave me a free ride to work after I dropped my car off work after I dropped my car off More
by SLECKMAN846
November 09, 2022
The Service Tech on duty was awesome and took care of my car in the most professional manner. car in the most professional manner. More
by BETTIEPATE
Employees Worked With
November 02, 2022
The people were professional, courteous, and informative . Not a long wait,clean waiting area and most of all patient in answering any questions I had. . Not a long wait,clean waiting area and most of all patient in answering any questions I had. More
by willberry2002
November 02, 2022
great place love the service dept I WILL ALWAYS USE THIS DEALERSHIP everyone is so nice and friendly !!!!!!!!!!!!!!!! DEALERSHIP everyone is so nice and friendly !!!!!!!!!!!!!!!! More
by joannknight42380
Employees Worked With
Other Employees :
MATT HENRY AND AMANDA HARRISON
November 01, 2022
They always try to get you in and out in a timely matter which is fantastic which is fantastic More
by armqua
Employees Worked With
October 28, 2022
Amanda is always awesome. She gets my car in, gets repairs done quickly, and gets me on my way. She gets my car in, gets repairs done quickly, and gets me on my way. More
by colemand
Employees Worked With
October 27, 2022
I went because I had a recall on my Vehicle and they fixed it right away, didn't take long. fixed it right away, didn't take long. More
by MAURICEGREEN0813
Employees Worked With
October 26, 2022
This dealership has great Customer Service skills. They are very professional with their customers. I am satisfied with them. They are very professional with their customers. I am satisfied with them. More
by sharrontoney02
Employees Worked With
October 21, 2022
They were so kind making sure our child was intertained with in the play room and eating popcorn that gave us more time to focus on what we were doing with in the play room and eating popcorn that gave us more time to focus on what we were doing More
by estelaf24
